🀝Conflict Resolution

Resolve Conflicts with Confidence

Navigate interpersonal and organizational disputes using interest-based bargaining, strategic positioning, and relationship preservation techniques from Harvard PON.

Start Conflict AnalysisPractice with Simulation

The Resolution Process

1
πŸ”

Understand the Conflict

Describe your situation and get AI-powered analysis of interests, positions, and leverage.

2
πŸ“Š

Get Strategic Analysis

Receive BATNA/MATNA assessment, framing strategies, and concession recommendations.

3
🎯

Practice with Simulation

Role-play with different personas and get real-time coaching feedback.

Frameworks & Techniques

πŸ’ͺBATNA & MATNA Analysis

Understand your best and worst alternatives, plus your counterparty's position. This gives you clarity on your leverage and walkaway points.

  • β†’Best Alternative to Negotiated Agreement (BATNA)
  • β†’Minimum Acceptable Terms & Alternatives (MATNA)
  • β†’Counterparty's likely alternatives (MATAN)

🎯Interest-Based Bargaining

Look beneath surface demands to find underlying interests. Often you can create mutual gains by trading items of different value.

  • β†’Separate people from the problem
  • β†’Focus on interests, not positions
  • β†’Generate options for mutual gain

πŸ•ŠοΈDe-escalation & Rapport

Manage emotions and build trust to keep the conversation productive. Small gestures can reset difficult conversations.

  • β†’Active listening and acknowledgment
  • β†’Apology and accountability
  • β†’Future-focused problem solving

πŸ”„Strategic Concessions

Concessions in conflict resolution often cost little but mean a lot. Identify high-value, low-cost concessions to trade.

  • β†’Acknowledgment of impact (high value)
  • β†’Behavioral change commitments
  • β†’Process improvements

When to Use This Tool

Workplace Disputes

Colleague conflicts, manager disagreements, team tension

Relationship Issues

Family conflicts, partner disagreements, neighbor disputes

Business Conflicts

Partnership disagreements, client disputes, vendor issues

Organizational Challenges

Department conflicts, resource allocation, policy disagreements

Ready to Resolve Your Conflict?

Start with a thorough analysis of your situation, then practice with realistic simulations.

Begin Analysis